Airport Ground Staff candidates can find careers in the airlines, airports, travel agencies, aviation firms & tour agencies after completion of course.The Ground staff course is an 11 months certification program which deals in the customer service, baggage claims, passenger handling, etc. Known by various names like Diploma in Airport Ground Staff Training and Diploma in Ground Staff Handling, this course makes a candidate capable of bagging jobs in various sectors with a good salary package.
Customer Service:- The Customer Service serves the customers by providing product and repair information and resolving product and repair problems. They are also responsible for attracting potential customers by answering product and repair questions and suggesting information related to other products and services.
Ticketing:- The Ticket Officer helps passengers in planning their trips. He/she answers the questions on travel arrangements like routes and time schedules. He/ she also hold the responsibility to make a reservation and confirm it.

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